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AI assistant for Indonesian business WhatsApp

Chats keep coming. Your team is still just you.

Customer questions pile up while your team is busy. SatuinChat keeps every chat answered, day and night.

Try for freeWatch a 2-min demo
  • Free to start
  • Keep your WhatsApp number
  • Take over any time
satuinchat.com/dashboard/conversations

Dewi Lestari · WhatsApp

Online · Always on because AI is active

AI active

Hi 👋 I'm the SatuinChat assistant. Ask me about pricing, setup, or how it works.

Trusted by clinics · beauty · dental · travel · property · retail

  • KUDOS
  • GLOW
  • NOVA
  • KITA
  • MIRA
  • TARA

The problem we solve

Chats arrive any time. Your team isn't always ready.

Customers message at 10pm. Or while your CS is helping someone else. Without a fast reply, that chat is gone, and so is the sale. SatuinChat keeps the conversation alive, even when your team is offline.

See how the AI responds

Hi, is the 3-day Bali package still available?

21:15

Are you open tomorrow?

22:08

Never mind, I'll look elsewhere.

23:15

No reply
A business owner serving a customer in person while new chats keep coming in

You can't reply to chats while serving a customer in front of you. But customers online won't wait.

The reality for almost every small business

How it works

Live in three steps. Without changing your number.

No technical skills needed. If you can set up WhatsApp Web, you can set up SatuinChat.

1

Connect WhatsApp

Scan a QR just like linking WhatsApp Web. Your number and chat history stay the same.

2

Add your business info

Enter services, prices, opening hours, and booking rules, as the source for AI answers.

3

Let the AI work

The AI starts replying. You can review, refine, and take over at any time.

Answer source

ServiceBrightening Facial
PriceIDR 150,000
Duration60 minutes
PolicyBooking requires a deposit
PromoFree consultation this week
AI response

Sure. Brightening Facial is available tomorrow morning, booking needs a deposit, and there's a free consultation this week. Want me to check available times?

Not a generic chatbot

AI that genuinely understands your business.

Answers aren't invented. The AI reads directly from the business info you enter, prices, durations, policies, then replies in the tone you choose. Change a price today, and tomorrow's answers follow.

  • Consistent across every conversation
  • Speaks your customers' language
  • Updated whenever you want

You stay in control

The AI helps. You stay in control.

When a conversation needs empathy or special handling, your team can step in any time. The AI pauses on that chat automatically, so answers never overlap.

  • Take over in one click
  • AI pauses automatically when a human steps in
  • Reactivate the AI whenever you want
AI activeRani (CS)

I have allergies. Which treatment is safe for me?

For medical questions, I'll connect you with the clinic team.

< 1 minAverage first reply
24/7Always on, including holidays
100%Conversations logged in the CRM
1 numberShared by the whole team

Customer stories

Small business, big-team feel.

Late-night chats used to slip through. Now customers still get answers, and the team picks up in the morning.
DindaDindaGlow Atelier · Beauty
My CS team can focus on serious buyers. The endless “how much is it” questions are already handled by the AI.
RanggaRanggaKlinik Sehat Gigi · Dental
Quick setup and the number stays the same. What I feel most: no chat is ever left hanging.
SariSariTravel Nusantara · Travel

Simple pricing

Start free. Upgrade when conversations grow.

No setup fee. No credit card for the Free plan. Cancel any time.

Free

To try it out

Freeforever

  • 100 AI replies/month
  • 1,000 human replies
  • 1 support account
  • WhatsApp integration
Get started

Starter

For growing businesses

IDR 500k/month

  • 65,000 AI replies/month
  • Unlimited human replies
  • 1,000 image processing
  • 1 support account
Get started
Most popular

Pro

For teams and high volume

IDR 1m/month

  • Unlimited AI replies
  • Unlimited human replies
  • 2,000 image processing
  • 3 support accounts
Get started

Common questions

What businesses ask before starting.

Do I need a new WhatsApp number?

No. Connect your current number via QR, just like linking WhatsApp Web. Your number and chat history stay the same.

Can the AI answer for my specific business?

Yes. The AI answers from the info you enter, services, prices, policies, opening hours, not from guesses.

Can I take over a chat at any time?

Yes. As soon as a human steps in, the AI pauses on that conversation. Reactivate it whenever you like.

Is my customer data safe?

Conversations are stored encrypted and can only be accessed by team accounts in your workspace.

What's included in the free plan?

100 AI replies, 1,000 human replies, one support account, and WhatsApp integration, every month, no credit card.

Start today

Give every chat an answer, without losing the human touch.

Connect the WhatsApp you already use, add your business info, and let the AI start helping.

Try for freeContact us

Free to start · No credit card